contact Cosatto

Contact Cosatto on 0843 504 0240

Call 0843 504 0240 to contact Cosatto Customer Service.

Cosatto are a nursery goods manufacturer based in Bolton, UK. You can contact Cosatto by dialing the Cosatto customer service number which is available to all callers from the UK.

Cosatto operate their Customer Service team from their head office in Bolton and 0843 504 0240 is the best phone number to contact Cosatto call in order to speak to one of their customer service operatives.

Calls to the Cosatto Contact Number cost 7p per minute plus your phone company’s operating charge.
Please do not call Cosatto on this number if you are calling from outside the UK as the cost of this call to Cosatto will be significantly more than advertised.

About Cosatto

Cosatto are the brand that makes baby stuff with personality. Cosatto is one of the trendiest baby companies in the UK and they have colorful designs on their pushchairs and car seats that really catch the eye.  Cosatto sell a range of products including:

  • Car Seats
  • Pushchairs
  • Baby Walkers and Bouncers
  • Children’s Wardrobes
  • Cots and Cotbeds
  • Mattresses

The baby company made the headlines in 2013 for all the wrong reasons when they appeared on the BBC’s watchdog programme because of issues with their Cosatto pushchair, the Giggle. The Giggle was reported by Watchdog to have a tendency to collapse because of a faulty front wheel.

If you have any issues with your Cosatto Pushchair, Cosatto Car Seat or Cosatto Furniture, please contact Cosatto Customer Services on 0843 504 0240. Their helpful and friendly customer service team and ready and waiting to speak with you on the phone. The Cosatto Sales team is also available on 0843 504 0240 if you have any questions about any of the Cosatto products. Whatever your reason to call the Cosatto Contact Number, the customer service team are happy and available to help.

In the recent Which Top Buggy Brands survey Cosatto were surprisingly not included in their survey of top baby transport manufacturers. Competing brands that appeared in the survey included Quinny, Maclaren, Bugaboo and Silver Cross.

Frequently Asked Questions

Some of the frequently asked questions at Cosatto have been included below for your information. Please check to see if they answer your question prior to contacting Cosatto. These FAQs have been taken directly from their website.

How long does it take for delivery?

Delivery to most areas of England and Wales is next working day. For Scottish highlands, Northern Ireland and Ireland, delivery is 2 days. Other islands can differ. Please contact us for further info.

Can I get a copy of my product’s instruction manual?

If you visit our Service Centre section, you’ll be able to download the manual from the product page.

Where are your products sold overseas?

Please visit our stockists page and follow the instructions on screen.

How can I get an update on my product delivery or repair?

Please contact Cosatto and give as much info as possible as it will allow us to respond much more efficiently.

How do I get free delivery?

Buy one of our amazing products, something… anything… and we’ll throw it in. Like with our products, everything’s included.

How much does spare part delivery cost?

Spare part delivery costs £3.90 this is a next day (Excluding Highlands, islands and NI/Eire) delivery that is tracked so we can make sure your parts get to you as fast and safely as possible, we know how important it is to get you Cosatto fabulous again.

Can I come and visit your showroom?

With pleasure! We love people to come and visit us. Please bear in mind our showroom is unmanned so instead of a drop-in scenario, you need to contact Cosatto and we’ll book you in and get our best china out.

What kind of warranty does your product come with?

We have a fab free 4 year guarantee. That’s a long time when you think about it.

I can’t find my batch number. Help!

The batch number is on a white label that is usually obscured from view. It’s a week number followed by a year such as 52/2012. The position differs per product but if you’ve flipped it upside down, had a good look and still can’t find it, get in touch. We’ll point you in the right direction.

Do you offer a finance option?

This isn’t a service that we offer at the moment but a number of our retailers do, so you can buy from them.

If I need to send my product back to be cuddled how long will you have it for?

Just give us five working days. In the vast majority of cases we’ll collect, repair and return in that timescale. Occasionally a further cuddle is required but we keep you so in the loop.

Can I buy direct from you and do you price match?

Yes you can! Go for it! Just click SHOP in the main website. We do not price match and all of our products are sold at the RRP – except in our ‘last chance to buy’ section.

What is not covered in your guarantee?

For full terms and conditions please visit our 4 Year Guarantee page, it will detail all you need to know about our supa dupa 4 year guarantee.

Which cars do your car seats fit into?

We do not have a list of cars but if you speak to your retailer they should be happy to help you test it out prior to purchase.

How do I contact Cosatto

Dial or click 0843 504 0240 to contact Cosatto Customer Service

Cosatto Opening Hours for Customer Service

You can contact Cosatto 0843 504 0240 between the hours of 9am and 5pm Monday to Friday. Cosatto is not open for business on a weekend.